Coach Satisfaction Rate
Prosper takes pride in fulfilling its promise to its customers. Recent graduates have even awarded Prosper an average of 4.3 out of 5 in coaching satisfaction.*
Read below to hear recent graduates praise Prosper's customer service experience:
Feedback from Recent Prosper Graduates
What areas in the Success Center have you found to be most helpful to you in your education?
"The coaching is invaluable. Aside from that, the elective classes have also been very helpful. We expect to make use of the resource advisor/resource line in the future."
Nick & Carroll Y. New Canaan, CT
"The success series and the elective classes, which give the visual as well as the audio, and media sessions on a variety of topics."
Sharon M. Whitman, MA
"The live and archived elective classes have been most useful for us. Also, the security of knowing that there is such a wealth of reference material for us to turn to when we would need it has been helpful."
Kelly K. & Glenn O. Bethel Park, PA
"My coach has been the most valuable in terms of helping."
Marilyn S. Sherwood Park, AB, Canada
"The elective courses have been most helpful."
Arturo N. Santa Fe, NM
"My coach was great in steering me toward the classes and reading material that helped me gain a new prospective. Both the elective classes and the modules were excellent."
Mary Janet C. Belmont, CA
"The videos are very helpful. I like them because I can go back them whenever I need to. The guidance I received from my coach is priceless."
Trudy H. Tacoma, WA
"The debt elimination plan gave me the guidance and strategy on how to attack my debt. Also, I liked the tools and techniques for personal development of attitude, outlook and confidence, as well as the Forex trading course I am currently involved with and learning."
Leslie W. Montour Falls, NY
"The chat line is great."
Anne L. Ottawa, ON, Canada
"One on one coaching and the resource line has been helpful."
Angela N. Benson, MN
"The coaching sessions were very professional and helpful. The material in the e-learning library is useful as well."
Barbora G. Canyon Country, CA
"Both the elective and financial modules have been good resources. Every resource that I have used from the success center has been helpful in some way."
Steven & Debra P. Mazon, IL
"Real life situations that show "average" people like myself 'making it' are encouraging and helpful."
Daniela E. Troy, OH
"The library and webinars are useful."
Susan H. Eustis, FL
"Reading some of the success stories is motivating and doing so gives me incentive to continue to strive for my goal to get out of debt."
Carol S. Somerset, NJ
What have you learned/accomplished since starting the coaching program?
"We've learned a great deal and have expectations to learn a lot more. Personal development and selling strategies are the main topics, especially given our lack of expertise in the area of eCommerce. More specifically, we have learned new skill sets and are learning to take advantage of the vast array of tools available to me. EBay lessons and tutorials were informative and instructional and I had success there, but they are not something I want to spend a lot of time on. Understanding Craig's List's (at least in terms of the basics) potential and how to navigate the site was useful.
"I feel that we will use this in the future. Getting started with an eCommerce business and beginning to understand the scope and potential was the real eye opener. The lessons on product sourcing, online marketing, search engine marketing, web development, web design, drop shipping, researching products and establishing relationships are invaluable. We have a ways to go and expect to put in a lot more time and effort into this business. We continually review our notes and are working hard to get our arms around Magellan, which admittedly slowed us down a bit, but we look forward to the challenge."
Nick & Caroll Y. New Canaan, CT
"I have learned to focus and establish commitment (which has always been as issue for me). I am very aware of how I want to change and improve my life and learn the secrets of success. Because this is an annual program, I am learning consistency and feel good that I have a support system in place."
Dee N. Sydney, NSW, Australia
"I have learned the concept of a "niche". I've also learned how to determine average per day searches with Key Work, Google search, Word Tracker, use of Thomas Net, and setting up business."
Larry & Sharron P. Wichita, KS
"We have learned a great deal about ecommerce and we're adding to our knowledge base more each day. We have learned how to create a website using Magellan and are learning marketing techniques to drive traffic to our site."
Rod & Marie O. Boise, ID
"I have a website ready to market. I have a sense of direction and focus. I have hope of a business I can manage from home--or wherever I may be, as I travel to visit my children scattered across the US. That is valuable to me. I cannot be tied to an 8-5 job or working part-time with no benefits, and be available to my family in four different states! This gives me the flexibility I need while still generating some income."
Shirley H. College Place, WA
"I have totally changed my relationship with money. I have learned skills to make my money work for me, not the other way around. I have a debt repayment plan and am more conscious about how and where I spend money."
Amber H. Fairview, AB, Canada
"I am a different human now. Earlier I was worried and suffered from lots of tension, but now I am relaxed and love every day as it comes."
Prabhjot B. Surrey, BC, CA
"I learned the basics of real estate investing, the foreclosure process, and several creative ways of earning money with real estate."
Roseann & Jonathan J. Addison, IL
"Through the education I received here, I have the capability to start my own business and succeed!"
Cathy M. Hutchinson, KS
"We learned to monitor our income and expenditures using the scorecard. We learned how to use the debt elimination calculator and how to accelerate our debt payment. We also prepared a vision statement which we read everyday. We created a vision board so we could see our future. Lastly, we found ways to generate income to help pay down our debt."
Harry & Jean A. La Mesa, CA
"We have learned a lot about setting up our website. We would never have been able to do it without the coaching and resource line.
Raedene & Lyle J. Idaho Falls, ID
"I am now confident in reading stock charts and patterns, and I'm doing well at virtual trading. Yesterday I made a 20 percent return on one of my paper trades in about an hour."
Justin C. Gympie, QLD, Australia
What do you feel have been your biggest accomplishments during this program?
"Learning the possibilities of what you can achieve has been good. Actually getting a website ready to market has been huge! Two years previous, I took some coaching to develop a website; it NEVER got off the ground. Your program and techniques have worked for me whereas the other system did not. I needed a LOT of help, which I did not receive from the other team. YOUR COMMITMENT TO MY SUCCESS HAS MADE THE DIFFERENCE FOR ME."
Shirley H. College Place, WA
"Our biggest accomplishment is probably the feeling that there is a business opportunity out there and we are motivated to implement and execute a plan using the tools and coaching available to us. Creating the website and finding at least two products that have the potential to be successful is gratifying. To be clear, however, we understand that we must invest a lot more time in establishing an online business, taking electives, utilizing the eLibrary and resources, as well as additional coaching."
Nick & Caroll Y. New Canaan, CT
"Finally feeling like there is hope for me, and starting to actively do something about it has been a major accomplishment. In addition, I found that this new outlook at my financial situation helped with the general outlook on life! There is a newly found confidence that carries over to other areas of my life."
Daniela E. Troy, OH
"Realizing that we have a way to change our lifestyle has been a big achievement. We now have hope where we did not before."
Wade & Michelle E. Colorado City, CO
"To be aware, recognize, acknowledge, accept, forgive, surrender, and most of all love myself."
Shirley P. Nanaimo, BC, Canada
"Getting more educated on how to handle my finances has been a great achievement. Finding out about different options on making extra income or having it be the main source of income."
Arturo N. Santa Fe, NM
"Developing a web site. I had absolutely no knowledge of the working parts of a web site. I selected a theme, found drop-shippers, set up Categories, sub-categories, entered product, did keyword, meta tag, etc., and am working on content. I have a long way to go but have come a long way at this point thanks to my coach."
Marshall H. Minot, ND
"Our own website and the knowledge needed to make it work. The building of our confidence will allow us to move toward our goal of financial independence."
Kelly K. & Glenn O. Bethel Park, PA
"I have already paid off two credit cards."
Teddy & Angela W. Bensalem, PA
"To step out of my 'comfort zone' with the encouragement and wisdom of this program and invest in my first property and my life."
Cathy M. Hutchinson, KS
"I finally have a financial plan. I've structured my home insurance, car insurance, and flood insurance to protect my assets, and I've got a goal to fulfill, for the first time in two years, then in seven more years when I pay off my home mortgage. Hurray for me!"
Valerie W. Clinton, MD
"The realization that it is possible for my new business to happen and that change can happen in an instant."
Helene & Chris C. Browns Valley, CA
"My greatest achievement has been how to analyze and select target stocks for options trade. Also, understanding options trading and the risks and ways to reduce them."
Mary N. Knoxville, TN
"I've developed what I think is an effective strategy for dealing with student loan debt, and have paid a significant amount of interest, as well as saved more than I might have thought possible. I've also begun writing a series of workbooks (my alternate income stream) about which I'm very excited. I'm learning to be hopeful and to visualize success (believe me, these have been and continue to be significant challenges)."
Elizabeth B. New Orleans, LA
"I learned about myself from the financial point of view. I have established goals and I am working towards established financial goals."
Greg B. Arlington, TX
"Increasing my knowledge of a topic with which I was unfamiliar. It took awhile to get in my financial mess and I know it will take some time to get out of it. The education that Prosper provides and continues to provide has been very rewarding. I know now that I have the best chance to achieving my goal of financial independence."
Jim B. Burton, OH
*The 4.3 out of 5.0 satisfaction rate was calculated based on the average score from 3108 surveyed graduates since Jan 2010 scoring the questions "Rate your coach's knowledge and ability to help you" and "Rate the content and value of your one-on-one coaching sessions."



